The healthcare sector in recent years has focused heavily on concept of person-centred care. The key elements in this covers communication, care and compassion and thus one of the aims of this unit it to discuss the impact of emotional intelligence and communication in staff providing the positive outcomes on patient health care
This unit enables the learner to develop advanced communication skills whilst working with individuals and others. The focus of this unit is to provide students with the knowledge and skills to communicate in an empathetic way in range of care settings with both patients and relatives/carers and colleagues
The primary focus of this unit is to help students understand the concept of “emotional intelligence” and its role in modern healthcare leadership. The concept will be outlined and contextualised within the healthcare environment, to appreciate how aspects of
emotional intelligence support everyday human interactions
This unit enables the learner to develop advanced communication skills whilst working with individuals and others. The focus of this unit is to provide students with the knowledge and skills to communicate in an empathetic way in range of care settings with both patients and relatives/carers and colleagues
The primary focus of this unit is to help students understand the concept of “emotional intelligence” and its role in modern healthcare leadership. The concept will be outlined and contextualised within the healthcare environment, to appreciate how aspects of
emotional intelligence support everyday human interactions
- Teacher: Alexei Sammut